1. Process for Issuing E-Tax Invoices
1.1 Customers must complete the electronic tax invoice request form on the same day as the product payment or the order confirmation date(for online purchases).
Access the form through this link: https://forms.gle/G9SfqFeB6Ay9g88t5
Or scan the QR code provided to access the form :
1.2 Please ensure all details are accurately filled in. Information cannot be amended under any circumstances after submission.
1.3 Requests for retroactive electronic tax invoices are not permitted.
2. The E-Tax Invoice will be sent as an electronic document (PDF) to your email within 30 business days after the company receives the request form. The date on the invoice will reflect the purchase date.
3. The company reserves the right to refuse amendments or changes to submitted information under any circumstances.
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Frequently Asked Questions about E-Tax Invoices
Q: Can I request an E-Tax Invoice at the branch where I made a purchase?
A: Yes, you can scan the QR code displayed in the store to request a full-form electronic tax invoice.
Q: How long after payment can I request an E-Tax Invoice?
A: The request must be made and fully completed on the same day as the payment. Requests made afterward cannot be processed electronically.
Q: What should I do if there are errors in the E-Tax Invoice, and I want to correct them?
A: Corrections are not possible under any circumstances. Please double-check all information before submitting the form.
Q: Can I request an E-Tax Invoice if I lose the simplified tax invoice or receipt?
A: No, an electronic tax invoice cannot be issued if the simplified tax invoice or receipt is lost.
Q: What if I entered the wrong email or did not receive the E-Tax Invoice?
A: Contact customer support from Monday to Friday, between 9:30 AM and 4:30 PM via:
1. Line: @mommories - https://lin.ee/ElQwAPP
2. Phone: 02-260-5805 or 083-097-8127
3. Email: customerservice@mommories.com
Q: Is the E-Tax Invoice part of the government's Easy E-Receipt program?
A: Yes, it is. Customers can request a full-form electronic tax invoice for tax deduction purposes under the governments conditions for the 2025 tax year.